If you have a problem with any product ordered please contact us immediately so that we may resolve any issue.
We offer full refund and exchange on all of our products (this does not include sale products or Earrings due to hygiene reason) if contacted within 30 days once product has been received (does not include the postage costs).
Please make sure that when sending back a product, the packaging used in shipping is secure, we will not take responsibility for any missing items if this is the case.
All returns must be sent back in a padded envelope due to paper envelopes ripping during transit or goods arriving damaged.
Unfortunately we can only accept returned goods that arrive in their original condition.
Please fill out the necessary information on the form below and press submit. Once the form has been submitted, a member of our support team will be in contact with you. Please allow 1-3 business days for a response.
Returns can take up to 7 business days to process once received so please be patient.
*Please note for damaged goods we will only refund the original amount paid for shipping.
Please complete all the information on the form below before submitting.